Payment Policy

All payments must be made in United States Dollars (USD).

Accepted forms of payment:

• Credit Card

• Check

• Cash (due upon completion of services)

Credit card payments may be processed securely through:

• Stripe

• PayPal

Fulfillment Policy

Returns

Products purchased may be returned for a refund minus a 20% restocking fee.

Refunds

Services that have been performed are non-refundable.

Delivery Area

Delivery of products and services is limited to locations within a 20-mile radius of 08840 (Metuchen, NJ). Orders outside this service area may be cancelled and refunded if fulfillment is not possible.

Cancellations

For products and services that are non-contractual, cancellations are permitted up until arrival at your location and commencement of services.

Collection of Your Personal Information

To better provide you with products and services, Kleen Seal Snow Removal may collect personally identifiable information, including:

• First and Last Name

• Mailing Address

• Email Address

• Phone Number

We may also collect anonymous demographic information such as:

• Age

• Gender

• Household Income

We do not collect personal information unless you voluntarily provide it. However, you may be required to provide personal information when you:

• Register for an account

• Enter a promotion or contest

• Sign up for special offers

• Send us email communications

• Submit payment information

We may use your information to communicate with you regarding requested services and may collect additional information in the future as necessary.

Use of Your Personal Information

Kleen Seal Snow Removal collects and uses your personal information to:

• Operate its website

• Deliver requested services

• Process payments

• Provide customer support

• Inform you of additional products or services offered by the Company and its affiliates

Sharing Information with Third Parties

Kleen Seal Snow Removal does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted service providers to assist in:

• Statistical analysis

• Email and postal communications

• Customer support

• Payment processing

• Service fulfillment

All such third parties are contractually obligated to maintain confidentiality and may not use your personal information except to provide services on behalf of Kleen Seal Snow Removal.

Additionally, in the ordinary course of business, Kleen Seal Snow Removal may disclose or transfer customer information to independent contractors, subcontractors, affiliated businesses, or third-party service providers operating in related or complementary industries for the purpose of fulfilling service requests, coordinating project execution, or providing additional services requested by you. Such disclosures shall be limited to information reasonably necessary to perform the requested services and shall be subject to appropriate confidentiality and data protection obligations.

We may also disclose personal information without notice if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations

• Protect and defend the rights or property of Kleen Seal Snow Removal

• Protect the safety of users or the public

Automatically Collected Information

Information about your device may be automatically collected, including:

• IP address

• Browser type

• Domain names

• Access times

• Referring website addresses

This information is used for service operation, quality maintenance, and analytics.

Use of Cookies

The website may use cookies to personalize your experience. Cookies:

• Cannot run programs

• Cannot deliver viruses

• Are uniquely assigned to your device

You may disable cookies through your browser settings; however, some website features may not function properly.

Links to Other Sites

This website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage users to review privacy policies of any external sites visited.

Security of Your Personal Information

Kleen Seal Snow Removal secures your personal information through:

• SSL (Secure Socket Layer) encryption

While we implement reasonable security measures, no data transmission over the Internet can be guaranteed to be 100% secure.

Right to Deletion

Upon receipt of a verifiable request, we will:

• Delete your personal information from our records

• Direct service providers to delete your information

Exceptions may apply where retention is necessary to:

• Complete transactions

• Fulfill contractual obligations

• Detect security incidents

• Comply with legal requirements

• Exercise legal rights

Children Under Thirteen

Kleen Seal Snow Removal does not knowingly collect information from children under 13. Parental consent is required for minors.

Email & SMS Communications

We may contact you via email or SMS regarding:

• Promotions

• Service updates

• Confirmations

• Surveys

You may opt out by:

• Replying STOP to SMS

• Clicking unsubscribe

• Emailing: kleenseal@gmail.com

Changes to This Privacy Policy

Kleen Seal Snow Removal reserves the right to modify this Privacy Policy at any time. Changes may be communicated by:

• Email notification

• Website notice

• Updated policy posting

Continued use of the Site constitutes acceptance of any changes.

 

 

The Kleen Seal Family of Brands